Summary Notice: pg222 collects and processes personal data solely for the purpose of providing online gaming services to Filipino players in a secure, compliant, and responsible manner. pg222 does not sell your personal data to third parties. Your data is protected in accordance with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable PAGCOR regulatory requirements.
1. Overview & Scope
This Privacy Policy ("Policy") is issued by pg222, the operator of the online gaming platform accessible at pg222.pro and all associated subdomains and mobile-optimised interfaces (collectively, the "pg222 Platform"). This Policy governs the collection, use, storage, disclosure, and protection of personal data relating to all individuals who interact with the pg222 Platform, including registered players, prospective registrants, and visitors who browse pg222.pro without creating an account.
This Policy applies to all personal data processed by pg222 in connection with:
- Account registration and identity verification (KYC) on pg222;
- Financial transactions, including deposits and withdrawals via GCash, Maya, BPI, BDO, 7-Eleven CLiQQ, USDT, and Coins.ph;
- Participation in games, promotions, and bonuses offered through the pg222 Platform;
- Communications between players and the pg222 customer support team;
- Compliance monitoring required by PAGCOR and Philippine anti-money laundering legislation.
By accessing or using the pg222 Platform, you acknowledge that you have read, understood, and consented to the data practices described in this Policy. This Policy is to be read in conjunction with the pg222 Terms and Conditions, which together form the complete legal framework governing your use of pg222.
2 . Data Controller
pg222 is the data controller responsible for the personal data of all players and users of the pg222 Platform. As data controller, pg222 determines the purposes for which and the means by which personal data is processed, and bears full accountability for ensuring that such processing complies with the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations.
pg222 has appointed a Data Protection Officer (DPO) who oversees all data privacy compliance matters, responds to data subject rights requests, and serves as the primary point of contact with the National Privacy Commission (NPC) of the Philippines. Contact details for the pg222 DPO are provided in Section 14 of this Policy.
National Privacy Commission: The pg222 data processing activities are registered with and subject to the oversight of the National Privacy Commission of the Philippines, in accordance with RA 10173 and NPC Circular No. 16-01.
3. Data We Collect
pg222 collects only the personal data that is necessary and proportionate to the specific purposes for which it is processed. The categories of personal data collected by pg222 are set out below:
3.1 Identity & Registration Data
- Full legal name as it appears on a Philippine government-issued ID;
- Date of birth (used for mandatory age verification — 21+ for casino-style games);
- Gender;
- Nationality and place of birth;
- Residential address, including barangay, city or municipality, and province.
3.2 Contact Data
- Philippine mobile number;
- Email address registered to your pg222 account;
- Preferred communication language.
3.3 Identity Verification (KYC) Data
- Copies of valid Philippine government-issued identification documents, including but not limited to the PhilSys National ID, passport, LTO driver's licence, SSS ID, or UMID;
- Selfie or live photo submitted for facial verification purposes;
- Source of funds declaration where required by PAGCOR or AMLC regulations.
3.4 Financial & Transaction Data
- GCash mobile number, Maya account details, BPI or BDO account identifiers, or other payment method identifiers used for deposits and withdrawals;
- Transaction history, including deposit amounts, withdrawal amounts, dates, and payment method used;
- Account balance information at any given point in time;
- Cryptocurrency wallet addresses where USDT transactions are conducted.
3.5 Gaming Activity Data
- Game session logs, including games played, wager amounts, win and loss records, and session duration;
- Bonus and promotional offer claims and wagering activity associated with those offers;
- Responsible gaming settings applied to your account, including deposit limits and self-exclusion periods.
3.6 Technical & Device Data
- IP address and approximate geographic location derived from it;
- Device type, operating system, and browser type and version;
- Unique device identifiers where you access pg222 via a mobile device;
- Login timestamps and session duration logs.
3.7 Communications Data
- Records of live chat conversations with the pg222 support team;
- Email correspondence sent to or received from pg222;
- Feedback, survey responses, and complaint submissions made through pg222 channels.
4. How We Collect Data
pg222 collects personal data through the following means:
- Directly from you — when you complete the pg222 registration form, submit KYC documents, initiate a deposit or withdrawal, contact support, or respond to a pg222 survey or promotion;
- Automatically — through cookies, web analytics tools, and server logs when you access or interact with the pg222 Platform (see Section 9 for full details on cookies);
- From third parties — from licensed identity verification service providers engaged by pg222 to authenticate KYC documents, from payment processors facilitating financial transactions, and from PAGCOR or law enforcement where required by regulation;
- From your device — technical data such as IP address, device type, and operating system is collected automatically as part of normal platform operation when you log in to your pg222 account.
5. Purpose & Legal Basis
pg222 processes personal data only where there is a lawful basis for doing so under RA 10173. The table below summarises the primary purposes of pg222's data processing activities and the corresponding legal basis for each:
| Purpose | Legal Basis |
|---|---|
| Account registration and management on pg222 | Performance of contract (Terms & Conditions) |
| Age and identity verification (KYC) | Legal obligation (PAGCOR / RA 10173) |
| Processing deposits and withdrawals | Performance of contract |
| Anti-money laundering monitoring and reporting | Legal obligation (AMLA / RA 9160 as amended) |
| Delivering responsible gaming tools and interventions | Legal obligation (PAGCOR guidelines) |
| Fraud detection and account security | Legitimate interests of pg222 |
| Customer support communications | Performance of contract |
| Sending promotional offers and bonus notifications | Consent (opt-in at registration or account settings) |
| Platform analytics and service improvement | Legitimate interests of pg222 |
| Regulatory reporting to PAGCOR and AMLC | Legal obligation |
Where pg222 relies on your consent as the legal basis for processing — particularly for marketing communications — you have the right to withdraw that consent at any time by updating your notification preferences in your pg222 account settings or by contacting our DPO.
6. Data Sharing
pg222 does not sell, rent, or otherwise commercially transfer your personal data to unaffiliated third parties. pg222 may share personal data with the following categories of recipients, strictly limited to the purposes described:
6.1 Payment Processors
Your financial data — including account identifiers for GCash, Maya, BPI, BDO, Coins.ph, and USDT wallet addresses — is shared with licensed payment processors solely to facilitate the execution of deposit and withdrawal transactions initiated by you on pg222.
6.2 Identity Verification Providers
Your KYC documents and selfie data are transmitted to licensed third-party identity verification service providers engaged by pg222 to authenticate player identities. These providers are bound by data processing agreements that restrict their use of your data to identity verification only.
6.3 Regulatory Authorities
pg222 is required by Philippine law to disclose certain player data to regulatory and law enforcement authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent government agencies, where required by a lawful order, directive, or mandate.
6.4 Technology & Infrastructure Partners
pg222 uses licensed third-party technology providers for cloud hosting, platform security, game delivery, and analytics. These providers process data on behalf of pg222 under strict data processing agreements and are prohibited from using player data for their own independent purposes.
No Cross-Border Sale of Data: pg222 does not transfer or sell Filipino player data to data brokers, advertising networks, or any commercial third party outside of the pg222 service delivery chain described above.
7. Data Retention
pg222 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and KYC data | Duration of account plus 5 years after closure |
| Financial transaction records | 10 years (AMLA compliance requirement) |
| Gaming activity logs | 5 years from date of last activity |
| Customer support communications | 3 years from date of interaction |
| Marketing consent records | Duration of consent plus 3 years |
| Technical and device logs | 12 months on a rolling basis |
Upon expiry of the applicable retention period, pg222 will securely delete or anonymise your personal data in accordance with its internal data destruction procedures, unless retention is required by a specific legal obligation or ongoing regulatory investigation.
8. Security Measures
pg222 employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
- Encryption: All data transmitted between your device and the pg222 Platform is encrypted using TLS 1.2 or higher. Sensitive data at rest, including KYC documents and payment identifiers, is encrypted using AES-256 encryption;
- Access Controls: Access to player personal data within pg222 is restricted on a strict need-to-know basis. All staff with access to player data undergo background screening and receive mandatory data privacy training;
- Two-Factor Authentication: pg222 supports and encourages two-factor authentication (2FA) for all player accounts to reduce the risk of unauthorised access;
- Penetration Testing: The pg222 Platform undergoes regular independent security audits and penetration testing to identify and remediate vulnerabilities;
- Incident Response: pg222 maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to player rights, pg222 will notify the National Privacy Commission and affected players within the timeframes prescribed by RA 10173.
Your Role in Security: pg222 cannot guarantee the security of data transmitted over the internet. You are responsible for maintaining the confidentiality of your pg222 login credentials. Never share your password with any third party. If you suspect your account has been compromised, contact pg222 support immediately via live chat.
9. Cookies & Tracking
The pg222 Platform uses cookies and similar tracking technologies to enhance your browsing experience, maintain your session, and analyse platform usage. The categories of cookies used by pg222 are as follows:
- Strictly Necessary Cookies: These cookies are essential for the pg222 Platform to function and cannot be disabled. They include session authentication cookies that keep you logged in to your pg222 account and security cookies that prevent cross-site request forgery attacks;
- Functional Cookies: These cookies remember your preferences, such as your preferred language and display settings, so that pg222 can provide a personalised experience on your next visit;
- Analytical Cookies: pg222 uses anonymised analytics data to understand how players navigate the platform, which games are most popular, and where technical issues arise. This data is used solely to improve the pg222 service;
- Session Cookies: These are temporary cookies that expire when you close your browser and are used to maintain the continuity of your pg222 gaming session.
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from accessing your pg222 account. pg222 does not use third-party advertising cookies or behavioural tracking technologies for the purpose of targeted advertising.
10. Your Rights
As a data subject under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by pg222. These rights may be exercised by contacting the pg222 Data Protection Officer using the details in Section 14:
Right to Access
You have the right to request a copy of all personal data pg222 holds about you, along with information on how it is being used and with whom it has been shared.
Right to Correction
You have the right to request correction of any inaccurate or incomplete personal data pg222 holds about you, including your registered name, address, or contact details.
Right to Erasure
You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to pg222's legal retention obligations.
Right to Object
You have the right to object to the processing of your personal data where pg222 relies on legitimate interests as its legal basis, including profiling for fraud detection purposes.
Right to Withdraw Consent
Where pg222 processes your data on the basis of your consent — such as for marketing communications — you may withdraw that consent at any time through your pg222 account settings.
Right to Lodge a Complaint
If you believe pg222 has not handled your personal data lawfully, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines.
11. Minors & Age Verification
pg222 strictly prohibits the use of its platform by individuals under the age of 18. Casino-style games on pg222 are restricted to players aged 21 years and above, in compliance with PAGCOR guidelines. pg222 does not knowingly collect personal data from minors.
As part of the pg222 registration process, all prospective players are required to confirm their date of birth. pg222 conducts mandatory identity and age verification (KYC) on all accounts prior to approving any withdrawal. Where pg222 has reason to believe that a registered account belongs to a minor, the account will be immediately suspended, all gameplay will be voided, and any deposited funds will be returned to the originating payment method after verification.
If you have reason to believe that a minor has registered a pg222 account without authorisation, please contact the pg222 support team immediately via live chat so that the account can be reviewed and suspended without delay.
12. Cross-Border Data Transfers
Some of the third-party technology and infrastructure providers engaged by pg222 may be located or operate data centres outside of the Philippines. Where personal data is transferred to recipients in other countries, pg222 ensures that appropriate safeguards are in place to maintain the equivalent level of data protection required by RA 10173, including:
- Data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission;
- Transfers only to countries or entities that provide an adequate level of data protection as recognised by the NPC;
- Where required, obtaining your explicit consent prior to transferring sensitive personal data outside the Philippines.
pg222 does not transfer Filipino player data to jurisdictions that do not provide adequate data protection safeguards, and will not do so without your explicit prior consent where that consent is required by applicable law.
13. Policy Changes
pg222 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. Where changes are material — meaning they affect the nature of data collected, the purposes for which it is used, or your rights as a data subject — pg222 will notify registered players via the email address on record at least fourteen (14) days prior to the changes taking effect.
Minor or administrative updates, such as clarifications of existing practices or corrections of typographical errors, may be made without advance notice. The effective date displayed at the top of this Policy will always reflect the date of the most recent revision.
Your continued use of the pg222 Platform following the effective date of any revision constitutes your acknowledgment of the updated Policy. If you do not accept the revised Privacy Policy, you must immediately discontinue your use of pg222 and contact our DPO to request account closure.
14. Contact the pg222 DPO
If you wish to exercise any of your data subject rights, have a question about how pg222 handles your personal data, or wish to raise a data privacy concern, please contact the pg222 Data Protection Officer through the following channels:
- Live Chat: Available 24/7 from within the pg222 Platform after logging in to your account — select "Privacy & Data" from the support menu;
- Email: [email protected] — please include "Data Privacy Request" in the subject line of your message;
- Response Commitment: pg222 commits to acknowledging all data subject rights requests within three (3) business days and to providing a substantive response within thirty (30) calendar days of receipt, in accordance with RA 10173.
If you are not satisfied with pg222's response to your privacy concern, you have the right to escalate your complaint directly to the National Privacy Commission of the Philippines. pg222 cooperates fully with all NPC investigations and inquiries.
pg222's privacy and player protection teams are staffed by Filipino-speaking professionals based across Manila, Cebu, and Davao, available at all hours to assist players from Luzon to Mindanao with any data privacy matter.
Why Your Data is Safe with pg222
Privacy is not a checkbox at pg222 — it is a core operational principle. Here is what sets the pg222 approach to data protection apart from other online gaming platforms in the Philippines.
Philippine Law Compliance
pg222 processes all player data in full compliance with the Data Privacy Act of 2012 (RA 10173), the implementing rules of the National Privacy Commission, and PAGCOR's player data regulations — your rights as a Filipino data subject are fully respected.
End-to-End Encryption
Every piece of data you send to pg222 — from your registration details to your GCash deposit — is protected by TLS encryption in transit and AES-256 encryption at rest. Your personal and financial information is never stored in plain text.
No Data Selling — Ever
pg222 will never sell, rent, or trade your personal data to advertisers, data brokers, or any commercial third party. Your pg222 account data is used exclusively to deliver the pg222 service to you — nothing more, nothing less.
Dedicated Data Protection Officer
pg222 maintains a dedicated, NPC-registered Data Protection Officer who handles all privacy inquiries, data subject rights requests, and regulatory compliance matters. You always have a named person to contact about your pg222 data.
Clear Retention Limits
pg222 does not hold your personal data indefinitely. Every category of data has a defined maximum retention period, after which it is securely deleted or anonymised. You are never subject to open-ended data collection on pg222.
You Control Your Consent
Marketing communications from pg222 are strictly opt-in. You can update your notification preferences or withdraw consent at any time from your pg222 account settings, and pg222 will stop sending promotional messages within 24 hours of your request.
Play on pg222 with Full Confidence
Your data is protected, your identity is verified, and your winnings are yours. pg222 is the Philippines' most trusted online gaming platform — because trust starts with privacy.
21+ only | PAGCOR guidelines apply | RA 10173 compliant